Mediation
We resolve commercial disputes amicably through Mediation provided that one of the disputing parties is a member of Dubai Chamber. Mediation is quick, confidential and cost effective.

It’s an excellent opportunity for preserving business relations and gives parties maximum control over the outcome.

Mediation is an alternate dispute resolution in which an impartial third party which has no decision-making authority called (The Mediator) Who assists the disputants in the development of a mutually beneficial agreement. Mediation is quick, cost effective and helps in preserving the relationship between the disputing parties.

In mediation, the decision-making authority rests with the disputing parties. The role of the mediator includes reducing the obstacles to communication, maximizing the exploration to alternatives and addressing the needs of the disputants.

Mediation is based on principles of problem solving that focus on the needs and interests of the disputing parties, as well as impartiality, neutrality, integrity, confidentiality and self-determination.

Why Mediation?

• It’s informal
• It’s confidential
• It’s quick
• It’s cost effective
• It’s an opportunity to maintain relationships

What is the role of the Mediator?
The Mediator is an impartial intermediary who helps parties in defining the issues in dispute, facilitates communications and assists parties in reaching a practical solution in an amicable manner.

When is Mediation suitable? 
We mediate in disputes provided that:

• The dispute is commercial.
• At least one of the disputed parties is a Dubai Chamber member.
• The dispute does not fall under any other authorities’ jurisdiction.
• The complaint should be against an establishment or company.
• The dispute is not going through any Litigation or Arbitration process.

What is the checklist for documents?
Copy of:

• Contract
• Statement of account
• Invoices
• Performa Invoice
• Delivery Note
• Purchase order
• Correspondences

Online Mediation
Click here for online mediation application.

Guidelines

Smart Mediation
For added efficiency and ease of use, we also have a Smart Mediation application that allows you to submit your mediation request, documents and payment via your mobile device. You can keep track of all your applications and receive status updates too.

The application can be downloaded here:

For Android:
https://play.google.com/store/apps/details?id=com.dubaichamber.legalservices

For IOS:
https://apps.apple.com/ae/app/legal-services/id1055329269

Virtual Mediation
Beside our traditional Mediation service, we also provide Virtual Mediation through different platforms where disputing parties can meet, discuss and resolve their issues amicably from anywhere in the world without the need for their physical presence. It is a service that enables us to remotely process your Mediation case under any circumstances with no interruption and at any time according to the relevant parties’ convenience.

Why Virtual Mediation?

• Practical, fast and more accessible
• Saves time, effort and cost
• Parties can be anywhere in the world
• Conducted through high tech platforms
• Experienced mediators in remote mediation

Click here to see the upcoming events.

Previous legal events recordings:

• Webinar: Legal Impact of COVID-19 on Employment in the UAE
  https://dubaichamber.zoom.us/rec/play/tcUkdb_6_W83GdKdswSDBPR-W47uL_-sgyAc_aAMyBnhUncHNwCiZbdBZfil0BvWKTnw87HUH60nLPc
• COVID 19 and Force Majeure in UAE Webinar
  https://attendee.gotowebinar.com/recording/1549328838753975559
• COVID 19 and Commercial Leases in UAE Webinar
  https://dubaichamber.sharefile.com/d-s9d1cec3ea644f7d9
• COVID-19 and Business Debts: Webinar
  https://attendee.gotowebinar.com/recording/8184597839665031952
• COVID-19: Practical and Legal Considerations for Businesses Webinar
  https://www.dubaichamber.com/whats-happening/chamber_news/webinar-addresses-practical-and-legal-considerations-for-businesses-during-covid-19
• COVID-19: Practical and Legal Aspects of Employment Webinar
  https://dubaichamber.sharefile.com/d-s5fc428dc0164ba6a

If you are interested in attending our legal events, please send us your email on legalevents@dubaichamber.com