Information Center Services

The Information Center provides electronic services to Dubai Chamber members, "certificates of recommendation and identification, lists and data of companies and activities", and respond to customer inquiries through available channels

Dubai Chamber has updated and enhanced the Information Center services and the application process related to it.

Information Center Goals

  • Achieve Dubai Chamber’s Mission in support the business community to be a reliable source of information.
  • Provide the information needed for the business community on how to start their business.
  • Committed to provide the information to the dealers and respond to all inquiries immediately to the highest standards of efficiency, competency and integrity.

Information Center Services

  • Provide Dubai Chamber Publications
  • Provide Global Economy and Trade Database
  • Respond to stakeholder Queries
  • Provide E-Library Services
  • Issue To Whom It May Concern/ Recommendation Letter.

Service channels

  • E-mail
  • Website
  • Happiness Centers
  • Smart application

Service average completion time

10 minutes

Service procedure

To Whom It May Concern/ Recommendation Letter:

  • Submitting the requested certificate, letter or other services including the required document through Dubai Chamber website
  • Reviewing the validity of data and documents
  • Online payment after receiving the approval
  • Enable to download and printing the document

Service requirements

E-certificates and letters “to whom it may concern and letters of recommendation and definition”: a request from the company signed by the authorised signatory at the Chamber and stamped.

Service fees

According to the required service – fees will be determined upon request of the service

Target customers

Customers licensed to practice all commercial, industrial and professional activities

How to apply?

  1. To apply for the information services online (for Dubai Chamber members only):
    • Go to E-services -> Member login -> enter your username and password.
    • Choose Information Services -> choose your service:
      • Company profile
      • To whom it may concern
      • Certificate Amendment
      • List of company
      • Publication
    • Select the requested service -> fill the forms -> submit
    • Wait to receive an approval email to proceed to the online payment.
    • After the payment, you will be able to print/download the requested service.
  2. How to register on Dubai Chamber website as “Non-member” to issue No Tax Certificate:
    • Go to E-services -> Member login.
    • Click on “NEW TO THE SITE? SIGN UP” -> Choose “Non Member Registration” -> next
    • Fill the registration form
    • Log in with your username and password from E-services
    • Click on the Information Services -> Click on the “+” sign
    • Choose “To Whom It May Concern” from the “Type Of Enquiry” and “No Tax Certificate” from the “List of Items”:
    • Upload copy of Dubai Chamber membership or trade license for our members:
    • Wait to receive an approval email to proceed to the online payment.
    • After the payment, you will be able to print/download the requested service.

To apply this service, please click here

* Requirements and procedures: The requested firm must be a member of the Chamber and have valid membership

  • A valid membership
  • A request letter, signed by the authorized person whose signature is as per our records, must be presented.
  • Fees: AED 200.
  • Apply Online

* Certificate Types:

  1. Registration certificate with the details of the company
  2. Owner/s – Partner/s Certificate
  3. Authorized Signatory Certificate
  4. Confirmation Of Company’s Location (OUTSIDE FREE ZONE)
  5. Opening Branch In Other Emirates Or Abroad
  6. Activity Classifications
  7. Exporters Declaration as per Certificate of Origin (Eg. Libya)
  8. No Tax Certificate
  9. Membership Cancellation Certificate

Note: other certificates issued if requested and as per the requirements of the company based on our records.

Note: You can contact us on T: +971 4 202 8801/802, Email:

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